Eric Ma, Chief Operations Officer at Sentinels—one of the largest esports organizations in North America—was tasked with scaling their merchandise line, a critical revenue driver for the organization. Starting with 5 SKUs, he needed to expand to 10+ styles while significantly increasing order volume. The challenge? Maintaining premium quality that Sentinels fans expect while protecting margins in an already competitive merchandise market.
SupplyScale sourced superior factories with proven track records in high-volume apparel production, negotiated pricing that reduced COGS while improving quality, and coordinated sampling, QC protocols, and manufacturing oversight across multiple product lines. We compressed production timelines from 2+ months to 4 weeks, implemented rigorous quality checks at every stage, and delivered his expanded collection on schedule. Eric could focus on strategic growth initiatives while we handled the supply chain complexity.